Help! iPhone stuck in recovery mode

Help! iPhone stuck in recovery mode
 Updated: February 25, 2015 

I had a friend reach out to me on Facebook in a panic after he somehow had gotten his iPhone 4 into a tizzy. His iPhone had gone into a strange mode and his question was simple, my iPhone stuck in recovery mode, what do I do?

Hey there.. sorry to buy you but I know you love your iPhone and might be able to help me. I was doing an update to my iPhone 4 but now its on recovery mode and it doesn’t work, it say to restore phone for it to work but says that I will lose all my data! Is there any way to get it out of recovery mode?? Help meeee!

Recovery Mode iPhone

This is what you’ll see if your iPhone goes into Recovery Mode (click to enlarge)

First off, you’re not bothering me! I love hearing about ways to fix issues – especially with an iPhone. I thought I’ve seen it all when it comes to the iPhone. That’s not the case. I’ve had my phone black out, shut off, brighten and darken, crack, make noises, not make noise at all and announce cryptic messages on the push notifications – but I’ve never had it go into recovery mode, ironically.

So I did a bit of research and found some options. Essentially, the device enters a mode called “Recovery Mode”. You’ll see a graphic on the screen that is the USB connector icon and the iTunes icon. This can happen when you attempt to upgrade the firmware on the phone (something we do rather often with Apples constant updates). Keep in mind, you can’t use the phone whatsoever when it’s in this recovery mode. You can, however, get out of it. You can restore the phone (you’ll lose your data), or you can simply turn the device on and off and that can work.

I hope these help if you run into any issues. Thanks to Salon for this good set of tips:

iPhone stuck in recovery mode…help!

Step 1

Push the “Home” button on the front and the “Sleep/Wake” button on the top of the iPhone. Hold both buttons down for a minimum of 15 seconds, or until the device turns off.

Step 2

Push the “Sleep/Wake” button again to turn the iPhone back on. If the iPhone is not in Recovery Mode, the issue is resolved. If the iPhone is in Recovery Mode, continue to Step 3.

Step 3

Start iTunes and connect the iPhone to your computer. iTunes displays a notification that it “has detected an iPhone in Recovery Mode.” Click “OK.”

Step 4

Click the iPhone icon on the left side of the iTunes window, and select the “Summary” tab on the right side of the window if is not on top already.

Step 5

Click the “Restore” button. If iTunes displays a message asking if you would like to back up the contents of the device, click the “Back Up” button to save your data. Note that this prompt may not appear when the iPhone is in Recovery Mode.

Step 6

Click the “Restore” button to confirm that you want to exit Recovery Mode by restoring the iPhone to its original factory state. The recovery may take several minutes to finish.

Step 7

Click “OK” to set your iPhone up and transfer your data back to the device after the recovery is finished.

Please leave comments on your experiences and how you were able to get out of the dreaded ‘Recovery Mode’. As time goes on, more and more problems may arise. It’s nice to hear personal stories about how you solved your phone problems.

Still not working? Did you get an error message?

 Updated: February 25, 2015 

There have been a lot of questions and people having issues with error messages or when they try to finish up their restore process, it glitches out. If you notice an error number and your phone stops communicating, check this reference chart and some options to try to solve the issue. (Source: Apple)

Solve network errors

Related errors: 17, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200, or “There was a problem downloading the software,” or “The device isn’t eligible for the requested build.” These alerts mean that your computer is either having difficulty contacting the Apple update server or communicating with your device.

Check your computer for software or settings that might cause communication issues between your computer and Apple or between your computer and your device.

 Check your security software

Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.

Check your security software and settings to make sure that they aren’t blocking a connection to the Apple servers.

Check your USB connections

Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, or “invalid response.”

If the USB connection between your device and computer is interrupted, you might not be able to update or restore.

To narrow down the issue, you can try different equipment:

If you still see the error message, check for hardware issues by following the next section.

Check for hardware issues

Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.

These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.

  1. Check that your security software and settings aren’t blocking your device from communicating with the Apple update server.
  2. Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
  3. Make sure that your security software and settings are allowing communication between your device and update servers.
  4. If you still see the error message when you update or restore, contact Apple support.

Check for outdated or modified software

Related errors: 1015, “The required resource can’t be found.”

You might see these errors if any of these are true:

  • Your version of iTunes is out of date. Get the latest version of iTunes and try to update or restore again.
  • Your device has a beta version of iOS.
  • You’re trying to install an earlier version of iOS (downgrading).
  • Your device has unauthorized modifications to iOS, also called “jailbreaking.”

Use recovery mode to restore your device to the latest version of iOS.

Important: Information about iPhone stuck in recovery mode products is educational only. Products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information. Josh Benson or JoshBenson.com is not liable for any attempts you make in fixing your phone. This post is for educational purposes only. 

Did you solve it? Please leave a comment below if you need any help and I’ll try my best to help you.

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Thanks!

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Josh Benson

Josh Benson writes about the web, technology, TV News and life in general. He's a self-admitted geek and loves being a Dad. He covers the day's news on WFLA-TV in Tampa, Florida. He struggles to learn code and work out but loves all things tech and web!

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