Nice thing about having the Next package with AT&T is that I’m eligible for a phone upgrade every two years. AT&T has recently annoyed me to the Nth degree with issues that belong in an entirely different post. So we’ll stay on task. This year I took advantage of Next plan and picked up a shiny, new iPhone 7 Plus. I was terrified to upgrade to such a massive phone. I was perfectly happy with the standard size of the iPhone 6. But we’re Americans. We always want bigger…better…more. What I didn’t want was the iPhone 7 static experience – keep reading.
So far so good, I guess. I’m getting used to the size of the phone, how to transport it with my ‘standard’ work phone and how not to drop it.
For the most part the phone has delivered a nice experience full of features that will most likely take years to discover.
But wait. Yesterday the phone did something I didn’t like much. I clicked to make a call, held the phone to my ear and it let out a static shriek that damn near took the little hearing I have left.
My Tinnitus just got Tinnitus.
I made a few more calls. I discovered a few things:
1. The static sound was made when it was in normal phone mode (not speaker)
2. When I clicked on speakerphone, I could hear the caller, but they couldn’t hear me
3. I quickly solved the problem by shutting the phone off and back on (for now!)
So what causes this iPhone 7 static?
To be honest, I’m not sure. I’m almost certain its a software issue. The fact turning the phone on and off solved the issue was a relief. But if that doesn’t seem to work, you should perform a ‘hard restart’.
But wait, I can’t hard restart my iPhone 7!
Yes, you can. The process has just changed a bit. Apple’s iPhone 7 and 7 Plus may choke and require a forced reboot from time to time. With the iPhone 6s and earlier, pressing the Sleep/Wake button along with the Home button did the trick, but not so with the iPhone 7.
Here is some info from The Mac Observer on how to force reboot your >iPhone 7 or iPhone 7 Plus.
Press the Sleep/Wake and Volume Down buttons together to reboot the iPhone 7 and 7 Plus.
Why the change, you ask? It’s because the iPhone 7’s Home button is solid state and requires your iPhone to be on and functioning before it can work. That’s not a problem with the physical Home button on older models, but technology marches on and now our Home button needs some software to do its magic.
Let me know if you’ve had this issue yourself. I’m curious as to if this is simply an iOS 10 issue and will resolve itself, or if it’s a hardware issue. I’m hoping the former. Either way, thanks for reading! And good luck with your new iPhone 7.